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    1 1 5 Representative Marc was great. SBGA not so great. $134 insurance fee in case of breach and 24.95 monthly encrytption fee is BUNK. Different rep on earlier communication promised that $29.95 monthly fee charged for 3 months for supposedly not complying with PCI data was nullified by a supervisor and only one month credited. I have seen this merchants account with more than $6,000 in annual fees go from ok to ridiculous. Merchants sent email offering lower rates but will not budge on automatic monthly and the "one-time" annual charge. I see your competition markedly better. 1
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    Representative Marc was great. SBGA not so great. $134 insurance fee in case of breach and 24.95 monthly encrytption fee is BUNK. Different rep on ...

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    5 1 5 Very courteous and got my answer quickly. 1
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    Very courteous and got my answer quickly....

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    5 1 5 So far love working with Javier. He has answered all of my questions. 1
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    So far love working with Javier. He has answered all of my questions....

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    5 1 5 Shawny was a great help to me. We got the funds transferred without any problems and I feel that she is very competent and easy to understand. 1
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    Shawny was a great help to me. We got the funds transferred without any problems and I feel that she is very competent and easy to understand....

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    5 1 5 Great 1
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    Great...

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    5 1 5 service was quite adequate 1
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    service was quite adequate...

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    5 1 5 services were quite adequate 1
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    services were quite adequate...

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    5 1 5 The representative was helpful and knowledgeable. 1
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    The representative was helpful and knowledgeable....

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    5 1 5 great service, very helpful. 1
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    great service, very helpful....

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    5 1 5 I called in reference to the new SBGA fee. Isaiah answered my questions, was professional, and took the time to make sure I understood what other benefits I would receive as part of this fee. Also took the time to answer questions about a sister company. Stayed on the line to make sure I received the e-mails. Outstanding customer service. Thank you. 1
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    I called in reference to the new SBGA fee. Isaiah answered my questions, was professional, and took the time to make sure I understood what other ben...

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