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    5 1 5 Helpful and friendly to talk to. 1
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    Helpful and friendly to talk to....

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    2 1 5 Nothing is ever easy with SBGA. After getting a runaround about the Dispute Manager, I finally tried to get things set up last Friday. While I was able to enroll and get on to the interface, clicking on the Dispute Manager link just took me right back to the same page. I spoke with Kimberly with SBGA today, and rather than simply doing whatever needed to be done to get it to work, I had to start all over again. And yet, after I finally jumped through all of the hoops necessary to change passwords and such, the same thing happens; click on the Dispute Manager link, and get taken back to the same page. But I'll bet we'll be charged for the service, right? 1
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    Nothing is ever easy with SBGA. After getting a runaround about the Dispute Manager, I finally tried to get things set up last Friday. While I was abl...

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    5 1 5 I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new password a few hours later as she mentioned and I have logged into my Access One site. She was very polite, sounded friendly and effectively handled my request.Thank You. 1
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    I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new...

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    5 1 5 Hello! I just gave a testimonial about Kimberly R. in customer service. I would like to clarify that I would rate Kimberly 5 stars but I would rate the company as a whole with only 4 stars. Kimberly's customer service deserves beyond a 5 star rating!!!! 1
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    Hello! I just gave a testimonial about Kimberly R. in customer service. I would like to clarify that I would rate Kimberly 5 stars but I would rate t...

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    4 1 5 Kimberly R. in customer service is AWESOME! On every call to her, she is able to help me with whatever the issue is in a timely and professional manner. I so appreciate the customer service that she provides. Thank You Kimberly!!!! 1
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    Kimberly R. in customer service is AWESOME! On every call to her, she is able to help me with whatever the issue is in a timely and professional mann...

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    5 1 5 thank you to the customer service supervisor Holly H. very helpful & professional 1
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    thank you to the customer service supervisor Holly H. ...

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    5 1 5 Thank you so much to : Kat L at customer service I was having hard time but with the help I got from a customer service specialist. Kat L I was able to solve The issue after she help me step-by-step. Very professional 1
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    Thank you so much to : Kat L at customer service ...

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    5 1 5 Every time I call in with any issues or questions the person I talk to is friendly and pleasant and helpful. 1
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    Every time I call in with any issues or questions the person I talk to is friendly and pleasant and helpful....

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    5 1 5 Very helpful with what I needed. 1
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    Very helpful with what I needed....

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    5 1 5 I had quite a few questions about my program and service charges. Holly was so patient, explaining everything, and making suggestions on how I could cut costs in certain areas. She took care of as much of the process as she could and made sure to follow up with me the following day! I plan to ask for her anytime I have questions. 1
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    I had quite a few questions about my program and service charges. Holly was so patient, explaining everything, and making suggestions on how I could c...

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