• 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Your customer service rep listened to my question, consulted her supervisor and quickly resolved the issue to my satisfaction. She also guided me through correcting the time on my terminal. Great job... Thank you! 1
    Verified & Credible

    Your customer service rep listened to my question, consulted her supervisor and quickly resolved the issue to my satisfaction. She also guided me thro...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Kelli totally understood what I needed and handled it right away. 1
    Verified & Credible

    Kelli totally understood what I needed and handled it right away....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Shawny was very pleasant and able to provide me with answers to my questions. We are a small business and I had to take care of customers while speaking with her. During her 'hold' time she continued researching information that would provide better service and savings to our small business. She went over and above to assure us the best for our small shop. 1
    Verified & Credible

    Shawny was very pleasant and able to provide me with answers to my questions. We are a small business and I had to take care of customers while speaki...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 She did a fine job. 1
    Verified & Credible

    She did a fine job....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 The representative was very helpful and nice. What I thought was going to take an hour only took ten minutes. 1
    Verified & Credible

    The representative was very helpful and nice. What I thought was going to take an hour only took ten minutes....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    4 1 5 Kat was able to point me in the right direction to figure out what had occurred. However, I thought Merchant Services would have been able to tell me my Client's name for me to be able to solve my problem. I did not know Merchant Services did not access that information. 1
    Verified & Credible

    Kat was able to point me in the right direction to figure out what had occurred. However, I thought Merchant Services would have been able to tell me...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Extremely helpful! 1
    Verified & Credible

    Extremely helpful!...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    1 1 5 If I could stop this change over I would. There has been way to many problems with the change and to much of a issue with trying to get things fixed. If I would have known then what I know now I would have stayed with what I had. Not happy at all with this. 1
    Verified & Credible

    If I could stop this change over I would. There has been way to many problems with the change and to much of a issue with trying to get things fixed. ...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Shawny was very friendly and very helpful. Great experience! 1
    Verified & Credible

    Shawny was very friendly and very helpful. Great experience!...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Kaitlyn, the agent who helped me , was professional, friendly & efficient in expediting my request for help 1
    Verified & Credible

    Kaitlyn, the agent who helped me , was professional, friendly & efficient in expediting my request for help...

    Bookmark and Share