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    4 1 5 Speaking with Kat, was pleasant. She listened and did her best to help me. She transferred me to Clover Tech Support to an individual that one didn't really listen to what I was saying, when he spoke he sounded like he was either high, uninterested or had marbles in his mouth. After hanging up with him I got on the phone with another lady whom I can not remember her name but she was extremely helpful and tried to solve my problem but had to pass me off to someone named Matt who at this point is trying to figure out the solution to my problem. I am all about customer service, the guy that Kat transferred me to might need some additional training on how to listen and speak to customers clearly. 1
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    Speaking with Kat, was pleasant. She listened and did her best to help me. She transferred me to Clover Tech Support to an individual that one didn't ...

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    5 1 5 The service rep was sensitive to all of my needs and very informative. Thank You 1
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    The service rep was sensitive to all of my needs and very informative. Thank You...

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    5 1 5 very knowledgable and professional support 1
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    very knowledgable and professional support...

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    5 1 5 knowledgable 1
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    knowledgable...

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    5 1 5 Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if we could find a resolution. Appreciated all of her efforts since it literally took several calls over a few hours. Resolved. 1
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    Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if ...

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    5 1 5 Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They were friendly and professional. 1
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    Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They...

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    4 1 5 Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but Deborah called & made sure that everything was completely fixed before she hung up!!! GREAT CUSTOMER SERVICE EMPLOYEE!!! 1
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    Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but ...

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    5 1 5 I'm very pleased with the customer service I received today. 1
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    I'm very pleased with the customer service I received today....

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    5 1 5 The customer service rep, Kat. L, that assisted me was very helpful and friendly. I appreciate her helping me complete the PCI compliance SAQ. 1
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    The customer service rep, Kat. L, that assisted me was very helpful and friendly. I appreciate her helping me complete the PCI compliance SAQ....

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    5 1 5 very pleasant 1
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    very pleasant...

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