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    2 1 5 I would give the customer service representative a 5 star rating for sure, but feel like the sales team has not worked with us well or gave us confidence that they will follow through with what they promised with our program. 1
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    I would give the customer service representative a 5 star rating for sure, but feel like the sales team has not worked with us well or gave us confide...

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    3 1 5 cancellation process went smooth,so far,..service from SBGA was not satisfactory, Clover charges out of my account,poor batching process, slow CC processing, unfortunately for small business this may be as good as it gets until we all quit taking CC 1
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    cancellation process went smooth,so far,..service from SBGA was not satisfactory, Clover charges out of my account,poor batching process, slow CC proc...

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    4 1 5 All went well with my situation. The information was helpful. 1
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    All went well with my situation. The information was helpful....

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    5 1 5 Valerie was very helpful. Answered all my questions in a timely manner. However, before i called her, i called the automated system 844.864.5449 and this system took over 4 minutes to verify my account, was put on hold for another 2-3 minutes and then transfered right into a customer service survey without talking to anyone. The automated system failed. Valerie was awesome 1
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    Valerie was very helpful. Answered all my questions in a timely manner. However, before i called her, i called the automated system 844.864.5449 and t...

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    5 1 5 Kat was freindly and efficient in resolving our problem. 1
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    Kat was freindly and efficient in resolving our problem....

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    5 1 5 Valerie was friendly and efficient. She was pleasant and helped me quickly. I also like that the wait time on the phone to speak to someone is very short. 1
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    Valerie was friendly and efficient. She was pleasant and helped me quickly. I also like that the wait time on the phone to speak to someone is very sh...

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    4 1 5 Kat was very helpful and polite with helping me complete the reason for my call. 1
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    Kat was very helpful and polite with helping me complete the reason for my call....

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    5 1 5 very helpful staff no negative response 1
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    very helpful staff no negative response...

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    1 1 5 If I could leave zero stars I would. The operator was helpful but the departments who support her are awful. You cannot put a credit card batch on hold before you leave on Friday evening (batch was closed midnight the night before) not answer IMMEDIATE phone call response, not respond to emails all weekend and not take care of it on Monday. I called first thing East Coast time and then called at 4pm West Coast time AND EVERYBODY HAD LEFT FOR THE DAY WITHOUT RESOLVING MY CONFLICT. Criminal. I regret changing to SBGA the savings is nullified by all the bounced checks this caused. I will no longer recommend this company and as soon as my busy season is over I will again search for an alternative. 1
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    If I could leave zero stars I would. The operator was helpful but the departments who support her are awful. You cannot put a credit card batch on hol...

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    5 1 5 Made the process very easy and they were patient with me. 1
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    Made the process very easy and they were patient with me....

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