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    5 1 5 Valerie V. was very helpful. I started 2 weeks ago at the current company. Part of my duties included resolving charges showing up on the bank statement with out documentation. Valerie was able to help me understand what the charges were and why the change in billing. 1
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    Valerie V. was very helpful. I started 2 weeks ago at the current company. Part of my duties included resolving charges showing up on the bank stateme...

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    1 1 5 Just had an horrific 4 hour experience on the phone. Now I am just trying to send my terminal back. I cannot wait until I am out of my contract in May! 1
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    Just had an horrific 4 hour experience on the phone. Now I am just trying to send my terminal back. I cannot wait until I am out of my contract in May...

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    1 1 5 Representative Marc was great. SBGA not so great. $134 insurance fee in case of breach and 24.95 monthly encrytption fee is BUNK. Different rep on earlier communication promised that $29.95 monthly fee charged for 3 months for supposedly not complying with PCI data was nullified by a supervisor and only one month credited. I have seen this merchants account with more than $6,000 in annual fees go from ok to ridiculous. Merchants sent email offering lower rates but will not budge on automatic monthly and the "one-time" annual charge. I see your competition markedly better. 1
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    Representative Marc was great. SBGA not so great. $134 insurance fee in case of breach and 24.95 monthly encrytption fee is BUNK. Different rep on ...

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    5 1 5 Very courteous and got my answer quickly. 1
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    Very courteous and got my answer quickly....

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    5 1 5 So far love working with Javier. He has answered all of my questions. 1
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    So far love working with Javier. He has answered all of my questions....

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    5 1 5 Shawny was a great help to me. We got the funds transferred without any problems and I feel that she is very competent and easy to understand. 1
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    Shawny was a great help to me. We got the funds transferred without any problems and I feel that she is very competent and easy to understand....

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    5 1 5 Great 1
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    Great...

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    5 1 5 service was quite adequate 1
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    service was quite adequate...

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    5 1 5 services were quite adequate 1
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    services were quite adequate...

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    5 1 5 The representative was helpful and knowledgeable. 1
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    The representative was helpful and knowledgeable....

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